Returns & Exchanges Policy

At Marco Shoes Official Store, we want you to be completely satisfied with your purchase. If your new footwear doesn't fit perfectly or meet your expectations, you can return or exchange your items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.

• 2.
  Pack with Care

  Place the unworn shoes in their original designer box and secure them inside a sturdy shipping carton to prevent damage during transit.

• 3.
  Ship the Package

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.